Retail Supervisor (Coffee Bar)

Anticipated start date of this role is February 16, 2024.

Join the L’OCA Quality Market Coffee Bar Dream Team!

Position: Retail Supervisor - Coffee Bar

Are you passionate about the art of brewing the perfect cup? Do you believe that every drop of coffee holds a story?

At L’OCA Quality Market, coffee is not just a drink - it's an experience, and we're seeking a spirited Retail Supervisor who can lead our Coffee Bar team with enthusiasm, dedication, and love.

Why join us?

• Lead with Purpose: Shape the future of our Coffee Bar while assisting with our Bakery and special projects.
• Wear Multiple Hats: From championing our core principles like Quality and Love to ensuring the smooth day-to-day operations of the coffee bar.
• Develop and Grow: Play a pivotal role in nurturing and training a skilled coffee bar team.
• Be the Face of Service: Engage with our wonderful customers, ensuring they leave with a smile (and a delightful coffee!).
• Stay Ahead: With your keen eye, ensure our Coffee Bar stays ahead in terms of quality, standards, and knowledge.

Key Responsibilities:

• Promote our vision and goals, ensuring they resonate through every brew and customer interaction.
• Monitor inventory, collaborate with the purchasing team, and make sure our beans are always fresh.
• Train the team on the nuances of coffee varieties, brewing methods, and upselling strategies.
• Maintain an exceptional standard of customer service, ensuring every cup we serve becomes a memory.
• Adhere to all Food Safety standards, making sure every sip our customer takes is safe and delicious.
• Engage in collaborative relationships with departmental and store leadership.

About You:

• You're no stranger to the world of retail with over 12 months of experience, including at least 6 months in a leadership role.
• You possess a Pro-Serve certification.
• Your knowledge about products, merchandising, and inventory management is advanced.
• Interpersonal skills? They're your forte! You're a team builder, a motivator, and a relationship curator.
• You're tech-savvy, comfortable with Microsoft Office, Teams, Emails, and other operational applications.

Become a Part of Our Story:

L’OCA Quality Market is more than just a market; it's a place where quality meets passion, where every team member contributes to a richer experience, and where every coffee tells a tale.

If you’re ready to brew success, share smiles, and be a part of our vibrant team, we can't wait to meet you!

Apply now and let's embark on this exciting journey together!

L’OCA Quality Market is an emerging specialty grocer and gourmet food retailer in Canada whose purpose is to “Spread the Love” by delivering a world-class food experience. Our core values are Quality, Scratch, Theatre, Service, and Love. Each location is comprised of a full artisanal market experience, including full-service restaurant(s), where traditional artisanal craftsmanship and service on the front end meets new world technology and innovation on the back end. A revolutionary purchasing and org structure, supported by custom technology, allows us to leverage efficiency across the business unit to drive scratch perishable production, massive prepared foods selection, full carcass meat programs, and world class service in a cost-effective format. There is also a special place in our hearts for quality local and Canadian products and we aim to deliver positive change to the food chain through a focus on local sourcing and private label partnerships. We are currently laying the groundwork for a national chain focused initially on western Canada. Our first location is 48k square feet, and located in Sherwood Park, Alberta.